FAQ

Front view of a house with a snow-covered yard, double blue doors adorned with red wreaths, and large windows displaying a lit Christmas tree inside. The entrance features white columns and a small porch.

Frequently Asked Questions

How long have you been in business?

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City Roofing is a third generation, local, family owned and operated business established in 1958.

Are you on the job site?

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We, as owners, personally supervise each installation in order to assure your total satisfaction. We will treat your home as if it was our own.

Can you give a list of references?

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Certainly. We have many local reference addresses available for you to view, or even contact personally, both completed and in process. In addition, our quality and professionalism has been positively documented with several consumer-rating organizations.

What is your workmanship guarantee?

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We are proud of our high workmanship standards and fully stand behind all work (roofing, siding or windows) for a period of 10 years. With a CertainTeed 5-Star Certified Roof replacement system, we extend our guarantee to 25 years.

I desire a particular look for my home, can you reproduce the quality of the existing traditional craftsmanship on my historic home using modern, maintenance-free materials?

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Yes. Our skilled installers have been carefully selected based upon their ability to reproduce the intricate details of traditional construction architecture. In addition, we have a wide variety of color and styles of products to suit your needs, allowing us to determine which product will best suit your needs.

Is your company licensed and insured? Do I need to get a building permit?

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Most definitely. All Home Improvement Contractors in the State of Connecticut are required to register yearly with the Department of Consumer Protection. In addition, full liability (protecting your property) as well as Workman’s Compensation (protecting our installers) insurances are carried at all times. Our company will obtain any necessary building permits from your local building official.

How long will it take to complete my project?

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Each home is unique in its time requirements based upon the specific needs for product installation. Generally roofing projects take 1 to 3 days, vinyl siding application takes 2-3 weeks, and replacement windows typically are completed in the same day.

Do you offer financing options?

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Yes! You can apply for financing right from our page here. Discover your options quickly and easily, all from the comfort of your home.

Can I pay online?

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Yes! We made it simple to take care of a payment through our payment portal here. You can also learn more about online payment and financing options here.

Still have questions?

Get in touch and someone will get back to your as soon as possible.